These terms and conditions govern your use of https://www.heritageattireco.com (“the Website”) operated by Heritage Attire Co. (“we,” “us,” or “our”). By accessing or using the Website, you agree to comply with these terms and conditions.
1. Use of the Website
- You agree to use the Website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else’s use and enjoyment of the Website.
2. Products and Orders
- We strive to accurately display and describe the products available on the Website. However, we do not guarantee that the product descriptions, images, or prices are accurate, complete, or current. We reserve the right to modify product information or pricing without prior notice.
- Placing an order on the Website constitutes an offer to purchase the selected products. We reserve the right to accept or reject orders at our discretion.
3. Shipping and Customs
- We ship products internationally. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. We are not responsible for any delays or additional costs incurred due to customs clearance processes.
- Shipment dates provided on the Website are estimated and subject to change. Actual delivery times may vary due to factors beyond our control, including but not limited to postal service delays, customs procedures, or unforeseen circumstances.
8. Lost or Damaged Shipments:
- In the event that a shipment is damaged or lost during transit, customers are required to contact us within 5 from the date of receipt. We will work with the shipping carrier to resolve the issue promptly. However, we are not liable for damages or losses once the product has been delivered to the carrier.
9. Delivery Address Accuracy:
- Customers are responsible for providing accurate shipping information. We are not liable for delivery issues resulting from incorrect or incomplete addresses provided by the customer. Additional charges may apply for address corrections or redelivery due to address errors.
10. Shipping Restrictions:
- We strive to ship products internationally; however, there may be certain geographical areas or regions where shipping restrictions apply. Customers are responsible for checking local laws and customs regulations to ensure products can be legally imported to their country. We reserve the right to cancel orders if shipping to a particular region is prohibited.
11. Shipping Costs and Estimates:
- Shipping costs are calculated based on the destination, shipping method, and product weight. These costs may be included in the product price or added separately during checkout. Estimated delivery times provided on the Website are approximate and subject to change based on carrier delays or unforeseen circumstances.
12. Tracking and Confirmation:
- Upon shipment, customers will receive a shipping confirmation email with tracking information, if available. Customers can track their orders using the provided tracking number. However, we cannot guarantee tracking for all shipments, especially those using standard or economy shipping methods.
13. Returns and Refunds Related to Shipping:
- In the event of a return or refund, original shipping charges may not be refundable unless the return is due to our error or a defective product. Customers are responsible for return shipping fees, and refunds will be processed upon receipt and inspection of the returned item.
14. Returns & Refunds Policy
By using this Website and making a purchase, you agree to abide by the terms and conditions outlined in our Returns & Refunds Policy, available at the follow link: Refunds & Returns Policy. It is essential to review and understand our policy regarding returns, refunds, and exchanges before making a purchase.
15. Intellectual Property
- All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Heritage Attire Co. and protected by Canadian and international copyright laws.
- Notwithstanding, the first bullet, some images displayed on the Website may be stock images or obtained from third-party sources. While we strive to use original and accurate visuals to represent our products, certain images may be for illustrative purposes only and may not precisely depict the actual product. We do not guarantee the accuracy, suitability, or reliability of these images.
- All rights to the stock images or third-party sourced visuals used on the Website belong to their respective owners and are used under proper licenses or permissions.
16. Limitation of Liability
- We strive to provide accurate and reliable information on the Website. However, we do not warrant that the Website will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of the Website is at your own risk.
17. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts in Ontario.
18. Changes to Terms and Conditions
- We reserve the right to modify, alter, or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the Website. Your continued use of the Website following any changes constitutes acceptance of those changes.
By using the Website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Website.